What it doesThe systemConversationsQR codesOrderingRewardsWhat it does for youbespokesystems100@gmail.com

The same assistant, three trades

It asks your questions,
not ours.

A chatbot has one script. An assistant built around your business has your questions, in your order, and knows what to do with the answers. Here is the same product doing three jobs that have nothing in common.

Every name, number and company below is invented. We do not put a client’s data on a website.

InsuranceIt captures, while they are still at the roadsideNothing to sell and nothing to qualify — something has happened and it has to be got down accurately, first time, against the right policy.
P
Pepper● taking a claim · 08:34
Hello Sarah — sorry to hear you have had a knock. I can take it all now. What is the registration?
LX19 KPT
Policy checkEnriching data…
Policy
FM-20481 · motor fleet
Named driver
S. Whitmore · full UK, 9 years
Cover
Comprehensive · £350 excess
Valid to
4 February 2027
Claims in 3 years
None
Got it — fleet policy FM‑20481, comprehensive, £350 excess, no claims in three years. When did it happen?
This morning, about 8:20
Where were you?
A56 at Brooklands, heading into Sale
Is anyone hurt?
No oneYes
No one
Was another vehicle involved?
YesNo
Yes, a white Transit
Send me a photo of the damage and one of the other driver’s details and I will do the rest.
2 photos · damage, exchange slip
Opened while you were talkingClaim C-41982Vehicle off road · engineer Mon 10:00Courtesy van at your yard from 14:00 todayThird party notified · photos on file
All done. An engineer is booked for Monday at ten and a courtesy van is at your yard from two this afternoon.
Message…
Banking & financeIt qualifies, and fills in the rest itselfBridging, development finance, commercial mortgages. It takes what a lender needs, then goes to Companies House for what it was not told.
P
Pepper● on the lending line · 21:48
Evening — I can get you an indicative decision in about two minutes. Can I start with your full name?
Dave Sandford
Thanks Dave. Postcode and house or building number?
M3 4LZ, number 42
And the best mobile for you?
07700 900412
Do you own a business?
YesNo
Yes
What is it called?
Sandford Vale Developments Ltd
Companies HouseEnriching data…
Company
Sandford Vale Developments Ltd
Number
09842117
Incorporated
14 March 2016
Nature of business
41100 — development of building projects
Status
Active · accounts filed to 31 Mar 2026
Also a director of
Sandford Vale Holdings Ltd · 11220345
Found it — Sandford Vale Developments Ltd, 09842117, incorporated 2016 and active. You are also listed as a director of Sandford Vale Holdings Ltd. Is that one yours?
YesNo
Yes
Is it still trading?
Still activeDormantDissolved
Still active
What is the funding for?
BridgingDevelopment financeCommercial mortgage
Development finance
Tell me about the site — what are you building, and do you own it already?
Old print works in Ancoats, nine flats. Purchase at £650,000
How much do you need on day one, and what is the finished value likely to be?
£425k. GDV about £1.9m
Term, and how you plan to exit — sale or refinance?
12 months, exit by sale
Last two. Any adverse credit in the last six years, and is this a first charge?
No adverse, and yes — first charge
Worked out while you typed65% day-one LTV£425,000 against £650,000 · first charge24% loan to GDV · 12 months · exit by saleIndicative 0.89% pcm, 2% arrangement
That is everything. Your decision in principle is with an underwriter now — you will have it by nine, and I have texted you a copy of what I sent.
Message…
Dentists & clinicsIt starts the conversation, and fills the chairThe recall that normally goes out as a letter nobody answers. Here it books two appointments at six o’clock in the evening.
P
Pepper● the front desk, out of hours
Good evening Mrs Patel — you are due your six-month check with Mr Ellis. Shall I find you a time?
Yes pleaseNot just now
Yes please
Mornings or afternoons?
MorningsAfternoons
Mornings
Here is what he has free.
Tue 6 Oct09:20Wed 7 Oct08:40Fri 9 Oct11:00
Wednesday at 8:40
Booked. Nicola has 09:10 free straight after if you want your hygienist visit the same morning.
Yes, bothJust the check
Yes, both
Wednesday 7 October — 08:40 with Mr Ellis, 09:10 with Nicola. I will text you the day before. Anything bothering you before you come in?
A slight ache bottom left
Noted on your record so he looks at that first, and I have allowed him an extra ten minutes.
Written back to the recordTwo chairs filledRecall closed · patient P-226108:40 Ellis · 09:10 hygienistNote flagged: lower left, review first
Message…

Three trades, one point

Turn conversations
into conversions.

Every one of those threads ends with a record, a booking or a number that asked to hear from you. That is the difference between a chatbot and a system.

The customer typed four words.
It went and got the rest.

Somebody types a company name into a chat at ten to ten at night. The assistant goes to Companies House, comes back with the number, the incorporation date, what the company actually does, whether it is still active — and the other company the same person is a director of.

Then it asks about that one too. Nobody rekeys anything, nobody looks it up in the morning, and the application that reaches an underwriter at nine o’clock is already checked. The same trick works against your policy system, your stock, your diary or your price list — anything that can answer a question can be asked one.

What would it ask my customers?What a QR code can start